HELP CENTER

Payment and Ordering

Keeping Your Payment Details Safe and Secure

We have taken every step possible to make shopping at PosterIT safe. Our checkout process is totally secure and uses 256 Bit Encryption. Credit card processing is handled by Bean Stream, one of the top credit card processing companies in Canada. They have incredibly safe data centers. PosterIT never stores your credit card information.

Payment Methods

For credit card payment, we accept Visa, MasterCard.

Once you’ve Place Your Order

Once you’ve placed your order, you should receive an email with your order number and details of your order. Once we ship your order, you will receive another email with tracking information.

Satisfaction Guaranteed

We want all of our customers to be satisfied with their products. If you’re not happy with your product for any reason, please get in touch with our customer service team. We’ll gladly fix the situation.


Shipping / Production info

Production Time

The time required to complete your order depends on the type of product. The time listed below are AVERAGE times. During peak seasons or if we have a rush of order, it can take longer than the listed times. Please keep in mind all of our products are made custom to meet your needs. PosterIT will take the necessary amount of time needs to make the PERFECT art work for you!

  • Posters 1-2 Business Day
  • Peel & Sticks 2-5 Business Days
  • Fine Art Prints 2-4 Business Days
  • Framed Photos 4-7 Business Days
  • Canvas Prints 5-7 Business Days
  • Photoboards 5-7 Business Days
  • Frameless Mounting 5-10 Business Days
  • Metal Prints 7-10 Business Days
  • Acrylic Prints 8-12 Business Days
  • Gallery Boxes 8-12 Business Days
  • Wood Prints 7-10 Business Days
  • Acrylic Blocks 5-7 Business Days
  • Woodstand Prints 3-5 Business Days

Shipping to a Different Address

Shipping to an address that is different from the billing address is not a problem. During the check-out process, you have the option to input two separate addresses for billing and for shipping.